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About Us

“Our name carries weight”
Background of EPS
EPS Courier Services was established in 1996 by Philip & Reneat Serfontein as a national logistics and supply chain company that delivers excellence in an end to end logistics and supply chain management, thus enabling its customers to grow in an efficient, pro-active and cost effective manner.

Management is effective in evaluating situations and making quick decisions, in order to sort out all needs and queries timeously, with our fleet comprising of a range varying between 8ton enclosed body vehicles, 9m enclosed body vehicles and 14m enclosed body vehicles to 36ton Superlink vehicles, all fitted with top of the range vehicle tracking units.

With the world and its needs continuously changing, it is necessary for us as a company to constantly change in order to adapt to these needs.

One thing however that will never change is our commitment in maintaining the highest ethical standard. As our reputation is our most valuable trade-mark, each and every employee has adopted the responsibility to protect this constantly.

Vision

To be recognized as the preferred partner in supply chain and transport logistics solutions across all industries. With purpose, reliability, and excellence, we aim to lead in warehousing, retail, FMCG, and industrial sectors while setting new benchmarks in customer-focused relationships and innovative logistics services that drive your success.

Mission

To deliver innovative and reliable supply chain and transport logistics solutions that empower our customers with a competitive edge. We serve diverse industries, including retail, FMCG, warehousing, and industrial sectors, focusing on tailored customer-centric relationships. Leveraging cutting-edge technology and efficient methodologies, we ensure seamless and effective delivery, redefining logistics excellence and paving the way to achieve our vision of leadership across all industries.

Values

We understand the impact that logistics solutions has on our customers' businesses, and we take pride in knowing that our expertise and dedication drive their success.
We are agile ,open minded, and enthusiastic about innovation.
Every action is geared to building trust.
These qualities are among the key strengths that make us effective at providing the logistics solutions our clients need.
By minimizing reporting layers and bureaucracy, we ensure the fastest, most effective communication possible.
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Vehicle Maintenance

As a trusted service provider, we understand the importance of maintaining the highest standards for both our fleet and our clients' property. Our state-of-the-art in-house workshop, proudly MAN-approved, ensures that all maintenance and repair work meets the rigorous standards set by the globally recognized MAN brand. This certification is a testament to our commitment to excellence, quality, and precision.

Staffed with highly skilled and experienced personnel, our workshop is equipped to handle the full spectrum of vehicle maintenance needs, from routine servicing to advanced diagnostics. We implement a strict preventative maintenance program to keep our fleet in peak condition at all times. Vehicles are meticulously serviced at regular intervals to prevent breakdowns and ensure optimal performance, safety, and reliability.

Drivers and Training

We place a premium on professionalism, safety, and competence when it comes to our drivers. Each driver undergoes a rigorous screening process before appointment, which includes background checks to confirm a clean criminal record and verification of a valid driver's license.

To maintain and enhance their skills, we provide comprehensive training through our well-equipped training facility. This facility is managed by a certified K53 driver trainer who oversees all aspects of driver development, including initial training, induction programs, on-the-job training, and ongoing refresher courses.

By investing in continuous driver education and adhering to high recruitment standards, we ensure that our team is equipped to deliver exceptional service while prioritizing road safety and operational efficiency.

Breakdown Teams

We understand that time is critical when unexpected breakdowns occur, which is why we have dedicated call-out breakdown teams on standby, ready to respond promptly and efficiently to any roadside emergencies.

Our breakdown teams are equipped with specialized tools, diagnostic equipment, and the expertise required to address a variety of issues on-site. Whether it’s a minor repair or a more complex mechanical challenge, our teams are trained to act swiftly, minimizing downtime and ensuring vehicles are back on the road as quickly as possible.

By prioritizing rapid response and effective solutions, our breakdown teams embody our commitment to reliability and exceptional service, giving our clients peace of mind knowing that their vehicles are in expert hands, even in unexpected situations.
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